Zentex Academy Privacy Policy
Your privacy is important to us.
By using the website zentexacademy.com (“Website”), you (“User”) agree to the terms of this Privacy Policy (“Policy”). If you disagree, please refrain from using the Website.
Zentex Academy, operated by Subhash Mishra (“Zentex”, “We”, “Us”), collects and protects your personal data as described here. This Policy forms an electronic contract under the Information Technology Act, 2000, effective from the moment you use the Website or click “I accept”.
1. Collection of Information
We collect:
1.1 Personal Information
- Name, gender, date of birth
- Contact details: mobile, email, address
- Social media profile data (if you sign up via social platforms)
- Device contacts (if you grant permission)
- IP address, login credentials, payment details
1.2 Non-personal Information
- Internet/telecom provider
- Browser type, geolocation
- Website usage data (session duration, clicks)
Data may be collected electronically and, if necessary, in physical form.
2. Representations & Warranties
You affirm that all provided information is accurate, lawful, and your own. You indemnify Zentex for any liabilities arising out of misuse, misrepresentation, or third-party claims due to false data.
Zentex ensures sensitive data is collected only when necessary and retained only as per legal norms. Users are informed about the purpose and recipients of their data.
3. Purpose of Use
We use your information to:
- Provide and communicate our educational services
- Improve our Website and offerings
- Conduct research, surveys, and analytics
- Protect systems and prevent fraud
- Administer accounts and resolve issues
- Send updates on new courses or services
4. Sharing of Information
You explicitly permit us to share your information with:
- Affiliates, employees, service providers
- Legal authorities (e.g., if required by law or public safety)
5. Data Retention
We retain data only as long as necessary. Specifically, chats and student test info are stored for up to 2 years, after which they will be erased.
6. Cookies & Third‑Party Links
- Our Website uses cookies to track preferences and improve user experience.
- You can disable cookies in your browser, but some features may not work properly.
- The Website may contain links to external sites; Zentex isn’t liable for their practices.
7. Data Security
We implement industry-standard security:
- HTTPS encryption with AES‑256
- Secure video delivery
- Access restricted to authorized personnel
- Nonetheless, we cannot guarantee absolute protection against third-party breaches.
For privacy concerns, email our Grievance Officer:
Email: zentexacademy@gmail.com
8. Policy Updates
We may update this Policy at any time. Changes are effective upon posting, and continued use constitutes acceptance.
9. Governing Law & Jurisdiction
This Policy is governed by Indian law. All disputes fall under the exclusive jurisdiction of courts in New Delhi and arbitration under the Arbitration and Conciliation Act, 1996.
10. Use by Minors
Users under 18 years must have parental consent to use our Website or services.